In a nutshell, it starts with the situation analysis, moves towards strategy, gets down to tactics and the last is nothing but implementation and control of the formulated startegy and tactics. That's quite a simplified view because at the moment we are more interested in the goals of this marketing process.
The marketing process is carried out to help the business:
- Select a Target Market
- Identify the Needs of this target market
- Attract, Retain and Grow a profitable customer base
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